Answer phones, directing calls for multiple departments and staff members. Handle inquires for clients and community members, describe services offered and process for program enrollment. Assist with correspondence, mailers, inter-office communications, and billing services to various funding sources. Describe and manage the information and collection of client co-pays and program fees. Assisting and preparing clients of documentation needed prior to their first appointment. Provide general support to clients and visitors in the lobby area. Updating program database – counselor caseloads, outpatient logs (client information, services provided, and case closures), and other pertinent information. Responsible for ordering supplies for office staff. Contact clients via phone to remind them of appointments.
A high school diploma or its equivalent. Secretarial or office clerical experience required Demonstrated proficiency using a computer, including Microsoft Office: Word, Excel and Outlook.
$18.00 per hour